Useless Agents

To whom it may concern.

Im sending this email on behalf of my wife, because she is too polite to fight with Discovery Bank agents. Her Id number is ***.

The issue is, for some stupid reason Discovery bank had put a hold on her account because of some stupid foreign tax or tax related issue.

Thr more we tell Discovery Bank she has always been a houswife, and she never had. a tax number, the more nobody at Discovery does nothing!

Just blah blah blah by useless agents who only can say that they will email some department.

This is bul****!

I personally work for a competitor bank, I know how it goes. Someone at Discovery is just being lazy and not doing their job!

Please can someone from Discovery who actually cares and can do something call my wife. Her Id is ***. A reference number for one of the calls she has mande is:***9.

I am also a Discovery Bank Client, Discovery Medical Aid Client, Discovery Insure Client and Vitality client. I will cancel my whole Discovery port folio if this is not sorted asap!

Absolute disgusting servic! Regards