USD Discovery Bank account - With no competent staff.

I have my International salary deposited into my USD Discovery bank account, each month. This month, my salary is just sitting there, with "1Pending Transaction". The USD that have been received, will not clear and I am therefore unable to exchange USD to ZAR. Called the call center the next day, NOBODY able to resolve the issue. "They will escalate the matter. We are now on day 2, with still no resolution. everyone is looking in to the matter, with nobody competent to fix the problem. Do not offer a USD account, when you do not have the ability to provide an associated service. Bye Bye Discovery bank. I will be closing my account, when I get back to RSA.