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Pikolomzi M
1 reviews | Active since Aug 2020
27 Feb 2025, 04:36
Urgent reply discovery bank
Discovery bank am really not happy with your services now, at first I was until I paid at the lounge in O.R Tambo airport, you said to me when i opened an account with you guys I will have a free access to all lounges at any airport, why did I end up paying? You need to refund my money otherwise I will close the account.
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Discovery Bank's replyOfficial
27 Feb 2025, 08:56Hi Pikolomzi
I have looked at your profile and I see that you have a Gold Credit card with us.
Please note, it is stated in our Terms and Conditions that clients with a Gold Discovery Transaction account with bundled fees, Credit Card or Suite can access The Lounge at a fee of R300 per person.
You can find this on the Bank app under “Transact” > Travel > The Lounge > “Terms and Conditions.” The R300 that you have paid to enter is valid due to the above reason.
I am sorry for the inconvenience caused regarding access to The Lounge.
Regards,
Yuvna
I have looked at your profile and I see that you have a Gold Credit card with us.
Please note, it is stated in our Terms and Conditions that clients with a Gold Discovery Transaction account with bundled fees, Credit Card or Suite can access The Lounge at a fee of R300 per person.
You can find this on the Bank app under “Transact” > Travel > The Lounge > “Terms and Conditions.” The R300 that you have paid to enter is valid due to the above reason.
I am sorry for the inconvenience caused regarding access to The Lounge.
Regards,
Yuvna
Discovery Bank's reply27 Feb 2025, 08:56
Official
Hi Pikolomzi
I have looked at your profile and I see that you have a Gold Credit card with us.
Please note, it is stated in our Terms and Conditions that clients with a Gold Discovery Transaction account with bundled fees, Credit Card or Suite can access The Lounge at a fee of R300 per person.
You can find this on the Bank app under “Transact” > Travel > The Lounge > “Terms and Conditions.” The R300 that you have paid to enter is valid due to the above reason.
I am sorry for the inconvenience caused regarding access to The Lounge.
Regards,
Yuvna
I have looked at your profile and I see that you have a Gold Credit card with us.
Please note, it is stated in our Terms and Conditions that clients with a Gold Discovery Transaction account with bundled fees, Credit Card or Suite can access The Lounge at a fee of R300 per person.
You can find this on the Bank app under “Transact” > Travel > The Lounge > “Terms and Conditions.” The R300 that you have paid to enter is valid due to the above reason.
I am sorry for the inconvenience caused regarding access to The Lounge.
Regards,
Yuvna