1 reviews | Active since Oct 2018
Urgent attention CEO Duscovery Bank and National Ombudsman and Consumer watch
This is serious and needs to be dealt with from the CEO of Discovery Bank. The National Ombudsman Consumer watch etc. This senario needs to be sorted and adress A.S.A.P as of yesterday. People nation, I wanna warn you guys, do not ever ever go to Discovery Bank for any loand monies life etc. Please do yourself a favor to spare you the inconvience, depression, nerves, heart attact etc. Discovery bank wants you as a client to pay for their staffs mistakes. Uneducated and skilled staff. Miss conduct, not all info given, unprofessional, day light *******, wants you to pay for their staffs mistakes and just adds more and more money though you kept calling etc and saying. Do not do their jobs properly and the right things and follow ups. Do not go to their phone recordings, no follow uos on emails and phone recordings. Do not do their jobs. Not fully trained and skilled staff. Please please the CEO of Discovery bank needs to contact me the National Ombudsman and Consumer watch too. Thid is a serious complain and matter. Their staff wants me to pay for theid mistakes and stupidity and keeps adding money to my account and keeping it active and alive since February and here we are at almost end of May which I oaid a R500 and did what I was told and pointed out. Miss communication, not giving the relevant and correct info still not. I was just suppose to pay the balance of the R735.00 which R500 was paid and within the 55day interest free. Oh gosh wants me to pay for their staffs mistakes and not dping what they suppose to do and and not following up and giving correct information and relevant. Please all media houses to are more than welcome to contact me too on ***. I went into a deoression and nerves setback due to Discovery on a Saturday morning uptil last week twice in hospital and Dr and today again fallen into depression mode and nerves setback it is on the phone call recorders all said and requested since February. Please people do not touch Discovery bank you will end up having endless problems. Not a good Idea. Have all proof and it is on the recorders too and emails. I refuse to pay for their staffs mistakes and not doing their jobs correctly. I refuse i refuse. I sm sick once again due to discovery bank and their stakk unskilled and unproffesional. Misconduct etc.
Thank you for reaching out to us.
We apologies for any inconvenience caused by the service you have received. We acknowledge the importance of clear communication, accurate information, and timely resolution, and we regret that your expectations were not met.
Please note that a complaint has been logged on your behalf, and an Executive Relationship Manager will be in contact with you to address the matter and assist with resolving your concerns.
Regards
Tsholofelo
Thank you for reaching out to us.
We apologies for any inconvenience caused by the service you have received. We acknowledge the importance of clear communication, accurate information, and timely resolution, and we regret that your expectations were not met.
Please note that a complaint has been logged on your behalf, and an Executive Relationship Manager will be in contact with you to address the matter and assist with resolving your concerns.
Regards
Tsholofelo
National Ombudsman Consumer watch please get in touch with me urgently please this is a serious matter. Not to be taken lightly it is costing my life and health all due to them
National Ombudsman Consumer watch please get in touch with me urgently please this is a serious matter. Not to be taken lightly it is costing my life and health all due to them
