AL
Adele L

1 reviews | Active since May 2012

14 Mar 2016, 09:56

Update on Complaint dates 26/02/2016

SO IN A MATTER OF MINUTES AFTER POSTING ON HELLO PETER SOMEONE FROM DISCOVERY CONTACTED ME. WHY DOES IT TAKE THESE MEASURES IN ORDER TO BE ASSISTED? I NOTICED MY DISCOVERY MILES FOR THE TRANSACTION HAVE BEEN REFUNDED BUT NOTHING FURTHER HAS BEEN DONE TO GET ME THE PRODUCT. THESIGAN GUNGADOO SAID HE WAS BUSY NEGOTIATING WITH TAKE-ALOT TO GET ME THE PRODUCT AND WOULD HAVE AN UPDATE FOR ME ON MONDAY 8/02/2016 - NEEDLESS TO SAY NOTHING!!! I SENT HIM AN EMAIL QUERYING THE PROGRESS BUT NOTHING. DISCOVERY CARD AND ALL ITS EMPLOYEES ARE SIMPLY A BUNCH OF UNRELIABLE *********** PEOPLE - EXACTLY WHAT I HAVE COME TO EXPECT FROM THEM.

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Replies (1)
Discovery Bank
Discovery Bank's reply14 Mar 2016, 14:20
Official
Hello adelelourens,

Thank you for your comments and for bringing this matter to our attention.

We understand Thesigan has emailed you at 11:04 today to provide feedback to you.

We sincerely apologize for the delay in finalising this matter.

Your reference number is - ***.

Regards,

Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard