RN
Rando N

1 reviews | Active since Jun 2019

17 Mar 2026, 07:43

UNSIGNED DOCUMENTS FROM DISCOVERY BANK

On the 09 March 2026 I sent an email with a form that I need a confirmation stamp that I don’t have an account with them for a school exemption application that I doing, together with my id document and contact details.

I have made several telephone follow ups with them, I was told that their turnaround time is 24/48 hours but to date, I haven’t received the signed form back. It is a challenge to get to them when you’re not their customer. They don’t have a branch I can go to.

I am so frustrated because the closing date at the school is coming up

0
Replies (3)
Discovery Bank
Discovery Bank's reply17 Mar 2026, 07:51
Official
Hi Rando N,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile
RN
Rando N's update17 Mar 2026, 15:20
Reviewer Update
The email I used is ***
RN
Rando N's update18 Mar 2026, 09:15
Reviewer Update
Good day

I sent through the id copy at *** from *** with ***