WD
Werner D
1 reviews | Active since Feb 2022
25 Feb 2025, 10:57
Unsatisfied service
My account is blocked and I can’t do anything with it. I have accounts to pay and nobody from Discovery Bank informed me that my account is blocked. I am not satisfied with this level of service. Yesterday evening I called customer service and the guy who assisted me didn’t know what his talking about , no reference was given what so ever. He mentioned that my account has been block due *****ulent activities and I was not made aware of this from discovery.
This needs to be resolved
Helpful (0)
Replies (7)0
Replies (7)
Discovery Bank's replyOfficial
25 Feb 2025, 11:10Hi Werner,
I am investing the case with our ***** team and will be providing you with feedback at the soonest.
Kind regards,
Nosisa
I am investing the case with our ***** team and will be providing you with feedback at the soonest.
Kind regards,
Nosisa
Discovery Bank's reply25 Feb 2025, 11:10
Official
Hi Werner,
I am investing the case with our ***** team and will be providing you with feedback at the soonest.
Kind regards,
Nosisa
I am investing the case with our ***** team and will be providing you with feedback at the soonest.
Kind regards,
Nosisa
Discovery Bank's replyOfficial
25 Feb 2025, 11:19Hi Werner,
I have connected you to our ***** team on the line so you may get the assistance you need to get your account unblocked.
Please advise if you were able to proceed with *****.
Kind regards,
Nosisa
I have connected you to our ***** team on the line so you may get the assistance you need to get your account unblocked.
Please advise if you were able to proceed with *****.
Kind regards,
Nosisa
Discovery Bank's reply25 Feb 2025, 11:19
Official
Hi Werner,
I have connected you to our ***** team on the line so you may get the assistance you need to get your account unblocked.
Please advise if you were able to proceed with *****.
Kind regards,
Nosisa
I have connected you to our ***** team on the line so you may get the assistance you need to get your account unblocked.
Please advise if you were able to proceed with *****.
Kind regards,
Nosisa
WD
Werner D's updateReviewer Update
25 Feb 2025, 11:47So I did not answer
WD
Werner D's update25 Feb 2025, 11:47
Reviewer Update
So I did not answer
WD
Werner D's updateReviewer Update
25 Feb 2025, 11:47Yes I am
WD
Werner D's update25 Feb 2025, 11:47
Reviewer Update
Yes I am
Discovery Bank's replyOfficial
25 Feb 2025, 11:56Okay, thanks for confirming, and have a good day further.
Kind regards,
Nosisa
Kind regards,
Nosisa
Discovery Bank's reply25 Feb 2025, 11:56
Official
Okay, thanks for confirming, and have a good day further.
Kind regards,
Nosisa
Kind regards,
Nosisa
WD
Werner D's updateReviewer Update
25 Feb 2025, 12:05And like that nothing is going to be done.
No explanation, nothing
No explanation, nothing
WD
Werner D's update25 Feb 2025, 12:05
Reviewer Update
And like that nothing is going to be done.
No explanation, nothing
No explanation, nothing
Discovery Bank's replyOfficial
25 Feb 2025, 12:55Hi Werner,
I thought you said you were sorted out; my apologies.
I will give you a call just now and connect you to *****.
Kind regards,
Nosisa
I thought you said you were sorted out; my apologies.
I will give you a call just now and connect you to *****.
Kind regards,
Nosisa
Discovery Bank's reply25 Feb 2025, 12:55
Official
Hi Werner,
I thought you said you were sorted out; my apologies.
I will give you a call just now and connect you to *****.
Kind regards,
Nosisa
I thought you said you were sorted out; my apologies.
I will give you a call just now and connect you to *****.
Kind regards,
Nosisa