CM
Candice M

1 reviews | Active since Aug 2019

16 Aug 2019, 15:07

unsatisfied customer

I'm very dissappointed in there service. To change my account from FND to Discovery bank went smoothly, but when i tried to transfer money into the account it did not reflect and it would usually at FNB. When I phoned and spoke to Lindi, she told me that it would only reflect in 3 working days! A supervisor was suppose to phone me back, and I am still waiting. Tried to phoone back and after 10 min the music stops playing and I tried to phone twice, so you can imagine how my phone bill will look. Discovery Bank i want my money!!!!

0
Replies (1)
Discovery Bank
Discovery Bank's reply16 Aug 2019, 16:49
Official
Hi Candice 

Our records indicate that you have spoken to one of our managers who is currently assisting you with your payment query. 

Feedback will be provided directly to you by the manager (Neo Senwelo) within our servicing team. 

Please accept our apologies for the inconvenience. 

Regards