NM
Noxolo M
1 reviews | Active since Nov 2015
11 Dec 2025, 14:15
Unsatisfactory
The worst customer service received from a gentleman by the name of Zaidon in the collections department. Very rude.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
11 Dec 2025, 14:19Hi Noxolo,
Thank you for bringing this to our attention. I am truly sorry to hear about your experience and the interaction you described. This is not the level of service we aim to provide.
I will raise this and log a formal complaint on your behalf to address the matter at hand.
Kind regards,
Marusha
Thank you for bringing this to our attention. I am truly sorry to hear about your experience and the interaction you described. This is not the level of service we aim to provide.
I will raise this and log a formal complaint on your behalf to address the matter at hand.
Kind regards,
Marusha
Discovery Bank's reply11 Dec 2025, 14:19
Official
Hi Noxolo,
Thank you for bringing this to our attention. I am truly sorry to hear about your experience and the interaction you described. This is not the level of service we aim to provide.
I will raise this and log a formal complaint on your behalf to address the matter at hand.
Kind regards,
Marusha
Thank you for bringing this to our attention. I am truly sorry to hear about your experience and the interaction you described. This is not the level of service we aim to provide.
I will raise this and log a formal complaint on your behalf to address the matter at hand.
Kind regards,
Marusha
NM
Noxolo M's updateReviewer Update
11 Dec 2025, 14:31Noted with Thanks
NM
Noxolo M's update11 Dec 2025, 14:31
Reviewer Update
Noted with Thanks