SN
Sthe N

1 reviews | Active since Oct 2024

16 Jul 2025, 11:42

Unresolved ***** Case

Dear Discovery Bank Team,

I am writing to urgently request your assistance regarding a serious matter involving the *****ulent transfer of funds into a Discovery Bank account.

A pensioner who banks with Standard Bank had a significant sum of money ****** from her account and transferred into an account held at Discovery Bank. This incident was reported to Standard Bank immediately, and a case was opened. However, we have now been informed that the resolution of this matter is pending on Discovery Bank's side.

It has been over three weeks since the case was reported, and there has been no resolution or feedback provided. Given the victim’s age and the substantial amount of money involved, the prolonged delay is deeply concerning and distressing. We kindly request that you urgently investigate this matter.

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Replies (2)
Discovery Bank
Discovery Bank's reply16 Jul 2025, 11:52
Official
Hi Sthe,

This is concerning to hear. We do apologize for the inconvenience.

Could you please advise the impacted person to reach out to us so that we may assist them with this query.

Kind regards
Tyrone
SN
Sthe N's update16 Jul 2025, 13:08
Reviewer Update
Thank you, we will contact you