CP
Chané Poggenpoel
1 reviews | Active since Feb 2018
23 Mar 2021, 11:27
Unresolved APP problem.
A VERY frustrated customer trying to open a bank account for the past 2 months. I have 20 reference numbers with NOBODY coming back to me. Apparently an IT problem with the app but nobody in the call center knows what to do and keeps “escalating” the matter with NO RESULTS!!!! They are about to lose a young doctor as a customer forever for the most pathetic service I have ever encountered. I will probably move my insurance, medical aid and life cover else where!
Helpful (0)
Replies (1)0
Replies (1)
Discovery Bank's replyOfficial
23 Mar 2021, 12:19Hi Chane
Thank you for taking our call and for your patience, as discussed we have forwarded your query to the relevant team, and please note that feedback will be provided to you directly.
Regards Thuli
Thank you for taking our call and for your patience, as discussed we have forwarded your query to the relevant team, and please note that feedback will be provided to you directly.
Regards Thuli
Best regards,
Discovery Bank's reply23 Mar 2021, 12:19
Official
Hi Chane
Thank you for taking our call and for your patience, as discussed we have forwarded your query to the relevant team, and please note that feedback will be provided to you directly.
Regards Thuli
Thank you for taking our call and for your patience, as discussed we have forwarded your query to the relevant team, and please note that feedback will be provided to you directly.
Regards Thuli
Best regards,