GP
Goitseone P
1 reviews | Active since Nov 2015
28 Apr 2021, 15:51
Unprofessional behavior of call center agents
Your sales agents are rude and unprofessional, I lost interest in joining discovery bank and I really need the product as I have joined vitality. They don't sound properly trained on customer service.
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Discovery Bank's replyOfficial
28 Apr 2021, 16:24 Hi Goitseone
Thank you for bringing this matter to our attention. This is definitely not the service level we pride ourselves with. We have directed your query to the relevant team for further investigation. Please note, feedback will be provided to you directly.
Regards Thuli
Thank you for bringing this matter to our attention. This is definitely not the service level we pride ourselves with. We have directed your query to the relevant team for further investigation. Please note, feedback will be provided to you directly.
Regards Thuli
Discovery Bank's reply28 Apr 2021, 16:24
Official
Hi Goitseone
Thank you for bringing this matter to our attention. This is definitely not the service level we pride ourselves with. We have directed your query to the relevant team for further investigation. Please note, feedback will be provided to you directly.
Regards Thuli
Thank you for bringing this matter to our attention. This is definitely not the service level we pride ourselves with. We have directed your query to the relevant team for further investigation. Please note, feedback will be provided to you directly.
Regards Thuli