Unprofessional and pathetic service for Discovery Bank

This is the 8th time that I have emailed Discovery Card department and still waiting for the reply since MAY 2020! UNPROFESSIONAL AND PATHETIC! I already made so many overseas phone calls and spent more than ONE THOUSAND RANDS on my phone bills to Discovery Card Department, and NO ONE is able to help me close the account. The line get dropped each time and I have to repeat the phone calls from scratch AGAIN! I already mentioned that I am currently overseas and my only access is via my overseas number or email address. Still, no response from them. The Discovery Bank is DEFINITELY NON-FUNCTIONIING! When I sent a complaints email to Discovery Bank Website, they said they received the email and will respond. Then next thing, they said they are currently not responding to any email queries. So what’s the point of asking people to send complaint emails!!The service is so pathetic and poor that I will NEVER RECOMMEND any friends or relatives in South Africa to open a Discovery Card or Bank Account. #DiscoveryBank