Unlock my account

Firstly, I want to start by thanking Daphney in the call centre at Discovery for her assistance with this query on Saturday. Truly it was incredible how she coordinated the entire query and I was really humbled.

Secondly, I would like for Discovery to unlock my account, let me move my fund's out and they can then keep their account frozen. It is extremely pathetic that as a bank their bankers are not mandated to make inter account transfers for clients. Which bank doesn't do this? It is extremely pathetic that I have to beg discovery to move my own funds as I was stuck in a foreign province, fell sick and needed medical attention plus to attend to personal matters. It is an extreme invasion of privacy and contravention of the banking legislation that I have to explain my private business to junior staff of the ***** call centre and have them go head to head with me about my money.

As a well rounded individual and very risk conscious human I made a decision to enter a casino to withdraw this large sum of money because the ATMs in that area were on the streets and I absolutely felt uncomfortable with making a withdrawal. The casino was the safest place. A few seconds later Discovery decides to lock my account.

I was told this query is sitting with the Executives and I need these executives or whomever is their representative is to please release these funds and close this account. I am stuck in KZN and I need funds to travel back home today.

Discovery bank already has a terrible reputation where their banking product is concerned and this experience which I will share with others has absolutely made matters worse.

Can this be resolved urgently.