IN
Ivan N
1 reviews | Active since Sept 2018
21 Dec 2018, 08:11
Unhappy Customer
This is my second terrible experience with Discovery Card. I have sent emails to ********** to which i had no response. My query is that i wanted my discovery miles credited to one of my purchases at Takealot because my miles did not process in my initial purchase. To date i have not heard anything since my last email to Amanda. I since then tried to use my miles (unsuccessfully i might add) on 18/12/2018 and it got reserved to which i logged a query to unreserve Ref ********** 893 to which i had no response. Can someone from Discovery Card please help me.
T Naidoo
**********
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Discovery Bank's replyOfficial
29 Oct 2020, 16:30Hi Ivan Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service. If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly. RegardsDiscovery Bank
Discovery Bank's reply29 Oct 2020, 16:30
Official
Hi Ivan Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service. If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly. RegardsDiscovery Bank