BN
Busisiwe N
1 reviews | Active since Jan 2024
25 Jan 2024, 12:04
UNHAPPY CLIENT!!!!!!!!!!!!!
I am honestly disappointed at the level of service I am receiving from Discovery Bank.
My account has been locked for 5 days something that can be fixed easily is taking forever and I am being thrown from pillar to post. I have to chase them for an update. The lack of ownership is appalling honestly for such a "Prestige" organization. updating a person's FICA information should not be this hard. I thought banking with Discovery would be seamless.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
25 Jan 2024, 12:36Hi Busisiwe
Thanks for reaching out to us.
I have reached out to the team dealing with this matter and requested immediate feedback on this matter.
As soon as I receive feedback, I will ensure that you are contacted as soon as possible.
Regards
Girshwin
Thanks for reaching out to us.
I have reached out to the team dealing with this matter and requested immediate feedback on this matter.
As soon as I receive feedback, I will ensure that you are contacted as soon as possible.
Regards
Girshwin
Discovery Bank's reply25 Jan 2024, 12:36
Official
Hi Busisiwe
Thanks for reaching out to us.
I have reached out to the team dealing with this matter and requested immediate feedback on this matter.
As soon as I receive feedback, I will ensure that you are contacted as soon as possible.
Regards
Girshwin
Thanks for reaching out to us.
I have reached out to the team dealing with this matter and requested immediate feedback on this matter.
As soon as I receive feedback, I will ensure that you are contacted as soon as possible.
Regards
Girshwin
BN
Busisiwe N's updateReviewer Update
29 Jan 2024, 11:40Hi Girshwin
The issue is still not resolved, it's over a WEEK with no access to my account honestly this is ridiculous.
The issue is still not resolved, it's over a WEEK with no access to my account honestly this is ridiculous.
BN
Busisiwe N's update29 Jan 2024, 11:40
Reviewer Update
Hi Girshwin
The issue is still not resolved, it's over a WEEK with no access to my account honestly this is ridiculous.
The issue is still not resolved, it's over a WEEK with no access to my account honestly this is ridiculous.
Discovery Bank's replyOfficial
06 Feb 2024, 13:50Hi Busisiwe
Our systems show that you have been contacted regarding this matter.
Is your account still locked?
Regards
Girshwin
Our systems show that you have been contacted regarding this matter.
Is your account still locked?
Regards
Girshwin
Discovery Bank's reply06 Feb 2024, 13:50
Official
Hi Busisiwe
Our systems show that you have been contacted regarding this matter.
Is your account still locked?
Regards
Girshwin
Our systems show that you have been contacted regarding this matter.
Is your account still locked?
Regards
Girshwin