LN
Lethabo N
1 reviews | Active since Dec 2023
04 Oct 2024, 13:26
Unfair treatment
Discovery is giving me a problem, I had asked them to close my account and they are telling me that the account is owing R6500, I have never used the account since it was opened to date, I want that account closed and the charges written off, I don't understand how a bank charges you even if you do not use the bank for over 3 months, the account was supposed to be closed by now, I am dissatisfied with this and I want this account closed, I will not pay anything, If it comes to a push I will take this further and on social media, this was not communicate when I opened the account, I asked for a document stating this and I have not heard anyone talk about it. I want this resolved asap.
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Replies (2)LN
Lethabo N's updateReviewer Update
10 Oct 2024, 13:26Discovery is really playing games, I have requested my accounts to be closed because the other one has been dormant and
LN
Lethabo N's update10 Oct 2024, 13:26
Reviewer Update
Discovery is really playing games, I have requested my accounts to be closed because the other one has been dormant and
LN
Lethabo N's updateReviewer Update
10 Oct 2024, 13:33Instead of closing the account it has been put on hold for two days to pay approximately R7000 or else it will be open again, So discovery is qctually threatening me over 6500 o of a dormant account which should be closed by now...
1. No communication or statement was sent to me informing me that my account is still active and in arears.
2. If an account is Dormant or inactive for a certain period of time it does not incure charges as per the banking law, it is supposed to be closed, so how does it reach to 6k with no communication 🤔...
I request that this account be closed with no charges if not I will escalate to the ombuds, and go straight to Social Media for the inconvenience you caused, there is no way an account can incure 6500k charges while inactive for more than 2 years...
1. No communication or statement was sent to me informing me that my account is still active and in arears.
2. If an account is Dormant or inactive for a certain period of time it does not incure charges as per the banking law, it is supposed to be closed, so how does it reach to 6k with no communication 🤔...
I request that this account be closed with no charges if not I will escalate to the ombuds, and go straight to Social Media for the inconvenience you caused, there is no way an account can incure 6500k charges while inactive for more than 2 years...
LN
Lethabo N's update10 Oct 2024, 13:33
Reviewer Update
Instead of closing the account it has been put on hold for two days to pay approximately R7000 or else it will be open again, So discovery is qctually threatening me over 6500 o of a dormant account which should be closed by now...
1. No communication or statement was sent to me informing me that my account is still active and in arears.
2. If an account is Dormant or inactive for a certain period of time it does not incure charges as per the banking law, it is supposed to be closed, so how does it reach to 6k with no communication 🤔...
I request that this account be closed with no charges if not I will escalate to the ombuds, and go straight to Social Media for the inconvenience you caused, there is no way an account can incure 6500k charges while inactive for more than 2 years...
1. No communication or statement was sent to me informing me that my account is still active and in arears.
2. If an account is Dormant or inactive for a certain period of time it does not incure charges as per the banking law, it is supposed to be closed, so how does it reach to 6k with no communication 🤔...
I request that this account be closed with no charges if not I will escalate to the ombuds, and go straight to Social Media for the inconvenience you caused, there is no way an account can incure 6500k charges while inactive for more than 2 years...