DG
Dhanasagree G
1 reviews | Active since Nov 2015
21 Aug 2025, 04:58
Unfair charges
My discovery credit card account was handed over to MBD however Discovery is still adding on interest charges.The query has been escalated via MBD yet I am still receiving communication from Discovery.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
21 Aug 2025, 06:43Hi there,
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
Discovery Bank's reply21 Aug 2025, 06:43
Official
Hi there,
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
Discovery Bank's replyOfficial
09 Sept 2025, 13:38Good day Dhanasagree,
Thanks for your patience while I investigate this for you.
Our collections team advises that even though your account was handed over, the account remains active and gives you an opportunity to still settle and close it directly with Discovery Bank. If you have any questions or concerns, kindly reach out to our call centre on ***to speak to our collections department directly.
Kind regards,
Nosisa
Thanks for your patience while I investigate this for you.
Our collections team advises that even though your account was handed over, the account remains active and gives you an opportunity to still settle and close it directly with Discovery Bank. If you have any questions or concerns, kindly reach out to our call centre on ***to speak to our collections department directly.
Kind regards,
Nosisa
Discovery Bank's reply09 Sept 2025, 13:38
Official
Good day Dhanasagree,
Thanks for your patience while I investigate this for you.
Our collections team advises that even though your account was handed over, the account remains active and gives you an opportunity to still settle and close it directly with Discovery Bank. If you have any questions or concerns, kindly reach out to our call centre on ***to speak to our collections department directly.
Kind regards,
Nosisa
Thanks for your patience while I investigate this for you.
Our collections team advises that even though your account was handed over, the account remains active and gives you an opportunity to still settle and close it directly with Discovery Bank. If you have any questions or concerns, kindly reach out to our call centre on ***to speak to our collections department directly.
Kind regards,
Nosisa
DG
Dhanasagree G's updateReviewer Update
09 Sept 2025, 14:17Your response does not address the interest charges that is piling up even though my account has been handed over.
Don't waste my time with generic responses.
Don't waste my time with generic responses.
DG
Dhanasagree G's update09 Sept 2025, 14:17
Reviewer Update
Your response does not address the interest charges that is piling up even though my account has been handed over.
Don't waste my time with generic responses.
Don't waste my time with generic responses.