JT
JA T
1 reviews | Active since Feb 2020
15 Jun 2022, 06:25
*********, Irresponsible & Pathetic
Discovery locked all of my accounts without prior notice or any communication! I wanted to make an EFT payment on Monday (13/06/2022), however I received an error message. Then only after a while I received an SMS & e-mail stating that my account has been locked due to FICA requirements. ABSOLUTELY ******* MAD! No notice, no communication, just a big **** you to your client. It’s been three days now since I provided my documents as per your request, yet my debit orders are all bouncing now. Can’t buy food for the house as I am without money for three days now! I’m moving my whole portfolio away from Discovery as soon as this is sorted!!!
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Discovery Bank's replyOfficial
15 Jun 2022, 13:56Hi John
We are sorry to hear about this.
We do see a notification was sent to you on Monday notifying you about the limited use of the account.
We are following up on the documents you have sent and will be providing feedback as soo as we get it.
Regards,
Palehelo
We are sorry to hear about this.
We do see a notification was sent to you on Monday notifying you about the limited use of the account.
We are following up on the documents you have sent and will be providing feedback as soo as we get it.
Regards,
Palehelo
Discovery Bank's reply15 Jun 2022, 13:56
Official
Hi John
We are sorry to hear about this.
We do see a notification was sent to you on Monday notifying you about the limited use of the account.
We are following up on the documents you have sent and will be providing feedback as soo as we get it.
Regards,
Palehelo
We are sorry to hear about this.
We do see a notification was sent to you on Monday notifying you about the limited use of the account.
We are following up on the documents you have sent and will be providing feedback as soo as we get it.
Regards,
Palehelo