kP
kathy P
1 reviews | Active since Mar 2014
26 Mar 2024, 10:21
Undiscovered
I did an immediate payment from discovery to capitec and somehow it has disappeared total pathethic service from discovery theres no email or any way to communicate and no one can call u back spoke to joy and noluvuyo and phumezo no assistance
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
26 Mar 2024, 15:39Hi Kathy.
Thanks for reaching out to us.
I have looked into your case, and I can confirm that a missing payment case has been successfully logged.
Kindly note that missing payment cases can take 10 working days.
Kind regards
Nkhensani
Thanks for reaching out to us.
I have looked into your case, and I can confirm that a missing payment case has been successfully logged.
Kindly note that missing payment cases can take 10 working days.
Kind regards
Nkhensani
Best regards,
Discovery Bank's reply26 Mar 2024, 15:39
Official
Hi Kathy.
Thanks for reaching out to us.
I have looked into your case, and I can confirm that a missing payment case has been successfully logged.
Kindly note that missing payment cases can take 10 working days.
Kind regards
Nkhensani
Thanks for reaching out to us.
I have looked into your case, and I can confirm that a missing payment case has been successfully logged.
Kindly note that missing payment cases can take 10 working days.
Kind regards
Nkhensani
Best regards,
kP
kathy P's updateReviewer Update
26 Mar 2024, 15:47Totally unacceptable
kP
kathy P's update26 Mar 2024, 15:47
Reviewer Update
Totally unacceptable
Discovery Bank's replyOfficial
26 Mar 2024, 15:53Hi Kathy.
I am sorry that you feel this way.
You can also reach out to our Complaints department on *** and our executive relationship manager will reach out to you directly to assist with your complaint.
Kind regards
Nkhensani
I am sorry that you feel this way.
You can also reach out to our Complaints department on *** and our executive relationship manager will reach out to you directly to assist with your complaint.
Kind regards
Nkhensani
Best regards,
Discovery Bank's reply26 Mar 2024, 15:53
Official
Hi Kathy.
I am sorry that you feel this way.
You can also reach out to our Complaints department on *** and our executive relationship manager will reach out to you directly to assist with your complaint.
Kind regards
Nkhensani
I am sorry that you feel this way.
You can also reach out to our Complaints department on *** and our executive relationship manager will reach out to you directly to assist with your complaint.
Kind regards
Nkhensani
Best regards,