LN
Lungiswa N
1 reviews | Active since Apr 2020
09 Apr 2020, 11:41
Unblock my card!
I called discovery bank at 08:25 this morning regarding my card that has been "blocked" for online purchases. was promised a callback but true discovery style no one called me back. called again at 10:07 was promised another callback at 10:30 still no callback. I inboxed discovery on Facebook 30mins ago still no response!Im very annoyed with the service im getting! why was my card even blocked to begin with? now i must waste my airtime calling looking for answers. im being inconvenienced here and no one can explain why!? i need answers
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Discovery Bank's replyOfficial
23 Apr 2020, 08:59Good day Lungiswa,
I apologise for the delay in responding to you. We have been receiving an influx of messages on this platform and trying our best to respond to all.
Kindly note that your Discovery Bank card is unblocked and active for online purchases.
Please accept my sincerest apologies for the service that you have received in the past. I hope you can grant us the opportunity to prove that there are better experiences to be had with Discovery Bank.
Kind Regards
Nancy
I apologise for the delay in responding to you. We have been receiving an influx of messages on this platform and trying our best to respond to all.
Kindly note that your Discovery Bank card is unblocked and active for online purchases.
Please accept my sincerest apologies for the service that you have received in the past. I hope you can grant us the opportunity to prove that there are better experiences to be had with Discovery Bank.
Kind Regards
Nancy
Discovery Bank's reply23 Apr 2020, 08:59
Official
Good day Lungiswa,
I apologise for the delay in responding to you. We have been receiving an influx of messages on this platform and trying our best to respond to all.
Kindly note that your Discovery Bank card is unblocked and active for online purchases.
Please accept my sincerest apologies for the service that you have received in the past. I hope you can grant us the opportunity to prove that there are better experiences to be had with Discovery Bank.
Kind Regards
Nancy
I apologise for the delay in responding to you. We have been receiving an influx of messages on this platform and trying our best to respond to all.
Kindly note that your Discovery Bank card is unblocked and active for online purchases.
Please accept my sincerest apologies for the service that you have received in the past. I hope you can grant us the opportunity to prove that there are better experiences to be had with Discovery Bank.
Kind Regards
Nancy