DD
Dominic D
1 reviews | Active since Aug 2023
09 Oct 2023, 10:33
Unblock my bank
They hold my account with its money I have been waiting for them to unblock it but they haven't since last week, I'm sick of this bank
Helpful (0)
Replies (10)0
Replies (10)
Discovery Bank's replyOfficial
11 Oct 2023, 10:18Hi Tshedza
Thanks for reaching out to us.
As you may have been advised of the type of lock on your account, this is a sensitive issue. Unfortunately there is no definite turn around time as we await feedback from different parties during the investigation.
The ***** team is available on *** , 24/7.
Kind regards,
Mpho
Thanks for reaching out to us.
As you may have been advised of the type of lock on your account, this is a sensitive issue. Unfortunately there is no definite turn around time as we await feedback from different parties during the investigation.
The ***** team is available on *** , 24/7.
Kind regards,
Mpho
Discovery Bank's reply11 Oct 2023, 10:18
Official
Hi Tshedza
Thanks for reaching out to us.
As you may have been advised of the type of lock on your account, this is a sensitive issue. Unfortunately there is no definite turn around time as we await feedback from different parties during the investigation.
The ***** team is available on *** , 24/7.
Kind regards,
Mpho
Thanks for reaching out to us.
As you may have been advised of the type of lock on your account, this is a sensitive issue. Unfortunately there is no definite turn around time as we await feedback from different parties during the investigation.
The ***** team is available on *** , 24/7.
Kind regards,
Mpho
DD
Dominic D's updateReviewer Update
11 Oct 2023, 14:16You are accusing me of ***** now?
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Dominic D's update11 Oct 2023, 14:16
Reviewer Update
You are accusing me of ***** now?
Discovery Bank's replyOfficial
12 Oct 2023, 09:36Hi Tshedza
A transaction was flagged as ********** from another bank, which was raised by their client that they were de*****ed.
You are not being accused of being a *********, however an investigation needs to be conducted for us to remove the lock.
Once the investigation has been complete, you will be provided with feedback and the lock will be removed.
Kind regards,
Mpho
A transaction was flagged as ********** from another bank, which was raised by their client that they were de*****ed.
You are not being accused of being a *********, however an investigation needs to be conducted for us to remove the lock.
Once the investigation has been complete, you will be provided with feedback and the lock will be removed.
Kind regards,
Mpho
Discovery Bank's reply12 Oct 2023, 09:36
Official
Hi Tshedza
A transaction was flagged as ********** from another bank, which was raised by their client that they were de*****ed.
You are not being accused of being a *********, however an investigation needs to be conducted for us to remove the lock.
Once the investigation has been complete, you will be provided with feedback and the lock will be removed.
Kind regards,
Mpho
A transaction was flagged as ********** from another bank, which was raised by their client that they were de*****ed.
You are not being accused of being a *********, however an investigation needs to be conducted for us to remove the lock.
Once the investigation has been complete, you will be provided with feedback and the lock will be removed.
Kind regards,
Mpho
DD
Dominic D's updateReviewer Update
12 Oct 2023, 23:00How long should I wait
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Dominic D's update12 Oct 2023, 23:00
Reviewer Update
How long should I wait
Discovery Bank's replyOfficial
16 Oct 2023, 09:28Hi Tshedza
There is no definite turn around time for ***** investigations, as advised earlier, as there different parties involved in investigations.
However once resolved, the investigator will get in contact with you and confirm your lock removal.
Kind regards,
Mpho
There is no definite turn around time for ***** investigations, as advised earlier, as there different parties involved in investigations.
However once resolved, the investigator will get in contact with you and confirm your lock removal.
Kind regards,
Mpho
Discovery Bank's reply16 Oct 2023, 09:28
Official
Hi Tshedza
There is no definite turn around time for ***** investigations, as advised earlier, as there different parties involved in investigations.
However once resolved, the investigator will get in contact with you and confirm your lock removal.
Kind regards,
Mpho
There is no definite turn around time for ***** investigations, as advised earlier, as there different parties involved in investigations.
However once resolved, the investigator will get in contact with you and confirm your lock removal.
Kind regards,
Mpho
DD
Dominic D's updateReviewer Update
17 Oct 2023, 07:50Why is is taking forever to unlock my account
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Dominic D's update17 Oct 2023, 07:50
Reviewer Update
Why is is taking forever to unlock my account
Discovery Bank's replyOfficial
07 Nov 2023, 09:39Hi Tshedza
We have reached out to the ***** team, there has been a new ***** case that was initiated due to communication from a Capitec account holder.
Our investigators are currently working on your case, and will contact you should they require further information or have reached an end point.
Kind regards,
Mpho
We have reached out to the ***** team, there has been a new ***** case that was initiated due to communication from a Capitec account holder.
Our investigators are currently working on your case, and will contact you should they require further information or have reached an end point.
Kind regards,
Mpho
Discovery Bank's reply07 Nov 2023, 09:39
Official
Hi Tshedza
We have reached out to the ***** team, there has been a new ***** case that was initiated due to communication from a Capitec account holder.
Our investigators are currently working on your case, and will contact you should they require further information or have reached an end point.
Kind regards,
Mpho
We have reached out to the ***** team, there has been a new ***** case that was initiated due to communication from a Capitec account holder.
Our investigators are currently working on your case, and will contact you should they require further information or have reached an end point.
Kind regards,
Mpho
DD
Dominic D's updateReviewer Update
28 Nov 2023, 16:50Are you serious?
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Dominic D's update28 Nov 2023, 16:50
Reviewer Update
Are you serious?
Discovery Bank's replyOfficial
29 Nov 2023, 20:12Hi Tshedza
Please kindly contact the ***** team for further details on your case.
The team is available on ***.
Best regards,
Mpho
Please kindly contact the ***** team for further details on your case.
The team is available on ***.
Best regards,
Mpho
Discovery Bank's reply29 Nov 2023, 20:12
Official
Hi Tshedza
Please kindly contact the ***** team for further details on your case.
The team is available on ***.
Best regards,
Mpho
Please kindly contact the ***** team for further details on your case.
The team is available on ***.
Best regards,
Mpho
DD
Dominic D's updateReviewer Update
20 Dec 2023, 16:19I'm sick of Discovery Bank
DD
Dominic D's update20 Dec 2023, 16:19
Reviewer Update
I'm sick of Discovery Bank