Unauthorized transaction s

<p>Hi,</p> <p> </p> <p>I app**** for a credit card with discovery in the first week of July 2017. After all the pros and cons I was told I qualify and would receive the card within 6 working days.</p> <p> </p> <p>After being told my card is due for delivery between 9-10am on the 17/07/2017, I waited patiently for the courier to only come an hour later.</p> <p> </p> <p>Going forward I got the card, signed for it. This is where all the bull started...my ordeal has literally started. No one can answer my question because apparently a R6000 transaction was authorized by I don't know who on the 11/07/2017, bearing in mind that I haven't yet received the card by the date this so called transaction took place. I then called card sales, was transferred to ***** who happens to tell that there is no ********** activity happening on the account, I was then transferred back to billing and support.</p> <p> </p> <p>This card was activated Monday 16/07/2017, how on Earth was this transaction made. The girl Tsepho in Card Billing assisted with this.</p> <p> </p> <p>Nevertheless I then requested to speak to a manager and got Raylene, who promised me they are working on this with their back office, she even prom that someone will call me back by close of business 17/07/2017, this never happened.</p> <p> </p> <p>I am utterly disappointed in the way this matter is being dealt with. It is appalling to say the least and I want answers!!!</p>