1 reviews | Active since May 2016

20 May 2016, 10:44

Unacceptable service and support

<p>I have been asking for a pin read for over a week now. Called discovery credit card 6 times and they still fail to do this. They give you a 48h turnover time but its been 3 days since I logged this call. They can be sure that I an going to cancel this card. I am totally disgusted </p>

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Replies (1)
Discovery Bank
Discovery Bank's reply20 May 2016, 11:46
Official

Dear surika-van-der-merwe

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for kind patience and understanding.

Your reference number is – ***.

Regards

Jaco Thompson

Executive Relationship Manager (FAIS