TH
Taznah H
1 reviews | Active since Aug 2012
15 Sept 2015, 11:37
unacceptable reason for decline
i app**** for a limit increase on my credit card as i am going through emergency this month, discovery decides to decline me stating that i have 4 accounts of recent account, how can that be when all four accounts has been active since before i opened this credit card, i am utterly disgusted by the feedback provided, i have been a loyal client and a good payer for all other active accounts i have with discovery and all other credit providers.
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Discovery Bank's replyOfficial
15 Sept 2015, 14:31Hello Mrs Hannie,
Thank you for your comments and for bringing this matter to our attention.
As we discussed this afternoon, our credit applications fall under the National Credit Act (2007) and therefore assessed within the set rules.
We sincerely apologise for any frustration or inconvenience caused.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
As we discussed this afternoon, our credit applications fall under the National Credit Act (2007) and therefore assessed within the set rules.
We sincerely apologise for any frustration or inconvenience caused.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Discovery Bank's reply15 Sept 2015, 14:31
Official
Hello Mrs Hannie,
Thank you for your comments and for bringing this matter to our attention.
As we discussed this afternoon, our credit applications fall under the National Credit Act (2007) and therefore assessed within the set rules.
We sincerely apologise for any frustration or inconvenience caused.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
As we discussed this afternoon, our credit applications fall under the National Credit Act (2007) and therefore assessed within the set rules.
We sincerely apologise for any frustration or inconvenience caused.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za