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Nafeeza N
1 reviews | Active since May 2024
17 Sept 2024, 13:04
Unable to reverse payment when payment is made to personal account accidentally
I accidentally deposited R2000 into an incorrect account. The consultant told me that I should contact the beneficiary to reverse it and they not able to assist me, If the beneficiary does not want to return the funds. i need to lay a charge.
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Discovery Bank's replyOfficial
20 Sept 2024, 15:36Hi Nafeeza
Thank you for reaching out.
By law, EFT payments are final and irreversible. If you do know the beneficiary, please reach out to them to return the funds as we cannot reverse EFTs.
I apologize for the inconvenience caused.
If you have any further questions or concerns, please contact us on our toll-free number ***and we will be more than happy to assist further. We are open 24/7.
Thank you for reaching out.
By law, EFT payments are final and irreversible. If you do know the beneficiary, please reach out to them to return the funds as we cannot reverse EFTs.
I apologize for the inconvenience caused.
If you have any further questions or concerns, please contact us on our toll-free number ***and we will be more than happy to assist further. We are open 24/7.
Kind Regards,
Yuvna
Discovery Bank's reply20 Sept 2024, 15:36
Official
Hi Nafeeza
Thank you for reaching out.
By law, EFT payments are final and irreversible. If you do know the beneficiary, please reach out to them to return the funds as we cannot reverse EFTs.
I apologize for the inconvenience caused.
If you have any further questions or concerns, please contact us on our toll-free number ***and we will be more than happy to assist further. We are open 24/7.
Thank you for reaching out.
By law, EFT payments are final and irreversible. If you do know the beneficiary, please reach out to them to return the funds as we cannot reverse EFTs.
I apologize for the inconvenience caused.
If you have any further questions or concerns, please contact us on our toll-free number ***and we will be more than happy to assist further. We are open 24/7.
Kind Regards,
Yuvna