Unable to get hold of anyone competent. USELESS "service". Unable to increase daily payment or transfer limit

4 long phone calls and more than 4 hours later. NOBODY competent enough, to increase my daily payment or transfer limit. EVERY SINGLE TIME, WITH THIS USELESS BANK. Is there ANYONE who knows what they are doing at discovery bank? Received EMAIL conformation that it is done...... Guess what STILL NOT DONE.