1 reviews | Active since Aug 2018
Unable to do normal banking with a Discovery bank account
I would like to say that the customer service in my experience is amazing, the app works well and the banking fees are reasonable HOWEVER with Discovery being new to the banking world its has been the most frustrating thing for that 5 days of waiting for an international payment to find out Discovery Bank is not authorized to receive international payments. Funds that were meant for an emergency!!! Now the funds have not been reversed back to the sender!!!!! Then all my debit orders with other service providers have not been successful because they dont have mandates with Discovery. So this has really been an absolute frustration for me. Why should I change the way I do things to accommodate Discovery???? Considering I cancelled with my previous banker and moved to Discovery!! It is for this reason that I will be cancelling all banking services with Discovery.
Apologies for the delayed response. I'm sorry to hear about your experience with us, we are looking into introducing this functionality to our clients. We can't confirm when this will be, however we are working extremely hard on bringing this to market.
Regards
AJ
Apologies for the delayed response. I'm sorry to hear about your experience with us, we are looking into introducing this functionality to our clients. We can't confirm when this will be, however we are working extremely hard on bringing this to market.
Regards
AJ
