AL
Alison L
1 reviews | Active since May 2018
18 Oct 2023, 04:10
Unable to access account - no help from bank
I have been trying to login to discovery bank via the app for 3 weeks. It logs in and then immediately logs out. Discovery insists that I have successfully logged in. I have been unable to access my accounts and cannot get assistance from Discovery. Shocking service. How am I supposed to access my account???
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Replies (2)AL
Alison L's updateReviewer Update
18 Oct 2023, 12:01I have already sent it twice. I manged to login once 2 weeks ago and now have the same issue. I emailed a new screen recording this morning to the manager I have been dealing with and asked for a phone call this morning. I am still waiting.
AL
Alison L's update18 Oct 2023, 12:01
Reviewer Update
I have already sent it twice. I manged to login once 2 weeks ago and now have the same issue. I emailed a new screen recording this morning to the manager I have been dealing with and asked for a phone call this morning. I am still waiting.
Discovery Bank's replyOfficial
18 Oct 2023, 12:26Thanks for your response Alison
Our systems show that your case is being handled by an executive relationship manager.
We will have them contact you as soon as possible.
Regards
Girshwin
Our systems show that your case is being handled by an executive relationship manager.
We will have them contact you as soon as possible.
Regards
Girshwin
Discovery Bank's reply18 Oct 2023, 12:26
Official
Thanks for your response Alison
Our systems show that your case is being handled by an executive relationship manager.
We will have them contact you as soon as possible.
Regards
Girshwin
Our systems show that your case is being handled by an executive relationship manager.
We will have them contact you as soon as possible.
Regards
Girshwin