NP
Nomakaya P
1 reviews | Active since May 2018
19 Nov 2025, 22:39
*****ulent transactions cant be blocked!! (
I have a transactions of 599.00 coming through. Its not linked to my card on the banking app. I asked them to block the merchant and refer my case to *****. Im advised that they cannot block the merchant meaning that even if it deducts today tomorrow and forever. Discovery cannot block it. HOW PATHETIC.
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Discovery Bank's replyOfficial
20 Nov 2025, 06:41Hi Nomakaya,
I’m truly sorry for the frustration and inconvenience this situation has caused you. I completely understand how upsetting it must be to see a transaction of R599.00 that you don’t recognize and then feel like there’s no way to stop it.
Unfortunately, we’re unable to block a merchant directly on our system, and I realize how disappointing that sounds. Please know that this doesn’t mean you’re without options. To assist you best, kindly advise on the type of transaction this is?
Kind regards,
Marusha
I’m truly sorry for the frustration and inconvenience this situation has caused you. I completely understand how upsetting it must be to see a transaction of R599.00 that you don’t recognize and then feel like there’s no way to stop it.
Unfortunately, we’re unable to block a merchant directly on our system, and I realize how disappointing that sounds. Please know that this doesn’t mean you’re without options. To assist you best, kindly advise on the type of transaction this is?
Kind regards,
Marusha
Discovery Bank's reply20 Nov 2025, 06:41
Official
Hi Nomakaya,
I’m truly sorry for the frustration and inconvenience this situation has caused you. I completely understand how upsetting it must be to see a transaction of R599.00 that you don’t recognize and then feel like there’s no way to stop it.
Unfortunately, we’re unable to block a merchant directly on our system, and I realize how disappointing that sounds. Please know that this doesn’t mean you’re without options. To assist you best, kindly advise on the type of transaction this is?
Kind regards,
Marusha
I’m truly sorry for the frustration and inconvenience this situation has caused you. I completely understand how upsetting it must be to see a transaction of R599.00 that you don’t recognize and then feel like there’s no way to stop it.
Unfortunately, we’re unable to block a merchant directly on our system, and I realize how disappointing that sounds. Please know that this doesn’t mean you’re without options. To assist you best, kindly advise on the type of transaction this is?
Kind regards,
Marusha