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Patience M

1 reviews | Active since Dec 2025

04 Dec 2025, 20:49

*****ulent account using my Identity number

I have written and called countless times. I am now writing again to report an incident of identity theft involving a credit card account that was allegedly opened in my name without my knowledge or consent. I only became aware of this matter when I was contacted by MBD debt collectors, which came as a complete surprise to me.

I would like to confirm that I did not apply for this credit card, nor have I received or benefited from it in any way. It appears that my personal information was used *****ulently, and I am requesting that Discovery Bank conduct a full investigation into this matter.

0
Replies (8)
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Patience M's update04 Dec 2025, 21:04
Reviewer Update
It’s been 8 full months with no feedback from the bank and all I have os a reference number with no update
Discovery Bank
Discovery Bank's reply05 Dec 2025, 10:29
Official
Hi Patience

Please send me the reference numbers you are referring to, so I can have a look into your query.

Regards,
Yuvna
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Patience M's update05 Dec 2025, 10:32
Reviewer Update
OBC***
Discovery Bank
Discovery Bank's reply05 Dec 2025, 12:08
Official
Hi Patience

Please confirm where did you get that reference number from as it does not look like the ones we give out.

Regards,
Yuvna
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Patience M's update05 Dec 2025, 13:39
Reviewer Update
I received the reference number from
***
On 02 June 2025
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Patience M's update05 Dec 2025, 20:15
Reviewer Update
Patience Nozipho Msimango
ID number ***
Phones number ***
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Patience M's update09 Dec 2025, 11:27
Reviewer Update
I’m still waiting for the bank statement…may they kindly send it to ***
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Patience M's update10 Dec 2025, 10:23
Reviewer Update
I forgot the name but during the call yesterday I requested for the bank statement so that I could conduct my own investigation and he said he would send it to my email.