Trying to get phone number changed for 24 hours

Item: Discovery Bank
Rating: 2
Author: Jacques L

I've been trying to get my phone number on my one time pin changed for more than 24 hours, no response, no estimated timing, no service.

Helpful (0)

Replies (1)

Discovery Bank's replyOfficial

10 Dec 2015, 15:55

Hello Jaaklab,

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologise for the delay in assisting with the change.

We can confirm that our team was in contact with you this morning at approximately 11:30 and the matter has been resolved.

Thank you for your understanding.

Your reference number is - ***.

Regards,

DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za

Discovery Bank's reply10 Dec 2015, 15:55

Official