Tried to close the account more than 5 times (still being charged)

I have tried to cancel with Discovery Bank over 6 times. I am now overseas and I am consistently charged each and every month as they have not cancelled my account. I have spent about R2000 more so far due to these fees and not for lack of trying to cancel.

If you do not have an ZA ID the system does not work. I want my money returned for a service I do not use and one I tried to cancel more than I can recall, it would be on their logs and systems, on how many phone calls I have had, plus the emails received but no closure.

They are effectively taking money that they should not be. I am now sharing here as the service is awful.