***** transaction AGAIN, and no refund from the bank

I've had another terrible experience with Discovery Bank and this time I am going to be closing my credit card account. After having a *****ulent transaction off my card and R10 500 off my card, after many calls I finally got Discovery to dispute the charge, a couple of days later the same *****ulent merchant reverses the dispute and now R11 200 has been taken off my card. The ***** team are useless and rude, they were completely heartless and unhelpful and have told me I am liable to pay the R11 200 even though I did not make this transaction. I would NEVER recommend this bank to anyone.