WS
Warren S
1 reviews | Active since Sept 2016
01 Nov 2019, 12:31
Training Needed At The Call Centre
Shocking call centre, they do not have a clue and should maybe go to DSTV for some training! I’ve called 6 times and on average get put on hold for about 10 minutes and this is just to get a new card. Not innovative at all Discovery and you’re ruining the brand.
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Discovery Bank's replyOfficial
29 Oct 2020, 16:46Hi Warren Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service. If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly. RegardsDiscovery Bank
Discovery Bank's reply29 Oct 2020, 16:46
Official
Hi Warren Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service. If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly. RegardsDiscovery Bank