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rebone M

1 reviews | Active since Aug 2014

26 Aug 2026, 18:32

Totally EMBARRASSED

How long does it take for a cark to be active after you've temporarily paused it .. Cos I activated my card while I was doing my shopping,I checked it in the queue... But it declined twice ... I had to leave my groceries .. Really irritating not to mention embarassing and Capitec activates immediately,for a small underrated bank ....There's never such embarassing occurrences, sometimes my card at my local spar declines as well...NOT IMPRESSED

0
Replies (2)
Discovery Bank
Discovery Bank's reply26 Aug 2026, 18:41
Official
Hi Rebone

We are so sorry to hear this and apologize for the inconvenience caused.

We will have a look to see why your card is still paused and provide feedback once received.

Regards,
The Discovery Bank Team

Best regards,

Discovery Bank
Discovery Bank's reply28 Aug 2026, 13:21
Official
Hi Rebone

We apologize once again for the inconvenience caused.

According to our records, we see that you have contacted our Bankers and they have managed to assist and advise why your card was declining.

Should you require further assistance or assistance on any other bank-related queries, please contact our bankers who are available 24/7 on ***, the number is toll-free. You are also welcome to send us a WhatsApp on ***.

Due to the above, we will proceed to close off your case on Hellopeter.

Have a good day further.

Regards,
The Discovery Bank Team

Best regards,