Totally Disgusted and Shocked at the quality of Service from Discovery Card

Well Where do i Begin. Lets Start 2 weeks ago i app**** for a limit increase yes it was approved so i received a quotation that i needed to sign and send back to the the card changes department. I received a call 24hours later saying they are about to increase my limit do i approve i said yes. Then all of a sudden i receive this message below.

Thank you for sending us your limit increase request. We are unable to process your limit increase application due to a systems error. We have referred this to our Systems department and will process your application once the error is resolved. We apologise for any inconvenience. Regards DiscoveryPlatinum Card

Now it almost been 3 weeks and i am running around in circles as i leave for overseas holiday in 9 days and to date i still not have been contacted by them or fnb and just been given the run around. This is Shocking service i am also going to be contacting the oudbudsman about this as this is totally unacceptable service from Both FNB and Discovery Card and on top of that Discovery want to open its own bank and cannot even sort out this issue. Guys who ever reads this please think again about doing business with DiscoveryCard. Seems as if you are just another fish in the pond and they dont give a #^&*$ about you.

Should Discovery even make contact an i am not holding my breath because been promised non stop and no one ever contacts me. here is my reference Number below for my limit increase. I am Also a Platinum card holder