Total embarrassment when using Discovery Card as payment

Since 04-12-2017 payments on my Credit Card where declined by Discovery for no known reason. When investigating on the 18-12-2017 I was told, I need to send my ID documents for FIKA. I never received any correspondence requesting this documentation. Send the documents to Card Division on the 18-12-2017 and a reference no was received on the 19. together with the information that my documents had been send for processing……………… Again my card was declined on the 29-12-2017. What an embarrassment at the till again. T thought they had enough time to link my Card again. No further communication from Card Division. On the 03-01-2018 I enquired again, why my card was still declining payments. No particular reason could be given from Card Division instead I was told that everything was fine and Card Division will do their best to activate my Credit Card. Payment again declined on the 04-01-2018. This is now 3 weeks later and my Card is still declining payments for no reason. Discovery Card division doesn’t care about their clients and how embarrassing it must be for them standing on a till and get declined on payment. Most important to them is, to get their monthly fee and the transaction costs are paid to them. Phoned in today again, I was told that there was a new card issued. I never requested a new card. Safety standards are extremely low if cards can get issued as the Staff of Discovery Cards feels fit. I was never was informed in writing that a new card was issued.

Very bad communication, slow in auctioning, don’t care at all no ethics

Discovery Card Division sucks - no safety and no security standards