Total disregard for our customers.

<p>Discovery Card chose to put a stop on Credit card without any warning, causing embarrassment and inconvenience while trying to pay for purchases. </p> <p>Reason given that it was declined 'because of outstanding documents.' On enquiring we were told that due to FICA requirements card was stopped until certified ID copies submitted. 3 days to wait after documents received!</p> <p>No record of any request for said documents or warning. Asked why? Response - "sorry...some clients were not notified."</p> <p>Totally unacceptable and arrogant attitude. </p> <p> </p>