RV
ROLPHY V
1 reviews | Active since Jan 2026
23 Jan 2026, 15:09
Title: Completely unacceptable service from Discovery Bank
I have been locked out of my Discovery Bank account for over 15 days after logging in on a different device. This is a digital bank that can’t restore app access.
Their systems are broken, support is useless, and escalations go nowhere. Team leaders do nothing, and no one takes ownership. Being denied access to your own money for weeks is unacceptable.
This is poor service, poor systems, and poor accountability. Avoid if you value reliable banking access.
Helpful (0)
Replies (2)0
Replies (2)Discovery Bank's replyOfficial
23 Jan 2026, 15:18Hi Rolphy V ,
I sincerely apologize for the experience had with us.
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
I sincerely apologize for the experience had with us.
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
Discovery Bank's reply23 Jan 2026, 15:18
Official
Hi Rolphy V ,
I sincerely apologize for the experience had with us.
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
I sincerely apologize for the experience had with us.
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
RV
ROLPHY V's updateReviewer Update
26 Jan 2026, 13:59Thanks thanks
RV
ROLPHY V's update26 Jan 2026, 13:59
Reviewer Update
Thanks thanks
