THOUSANDS OF RANDS DISAPPEARED FROM MY ACCOUNT - NO EXPLANATION, NO ASSISTANCE, NO MEANS TO CONTACT THE BANK FROM ABROAD!!!

I travelled out of South Africa, my funds started disappearing. The bank has not called despite the many calls made to this effect. No explanation why all my money has disappeared. Thousands of rands in minutes, not on the bank statement. Tried their twitter, friends helped me call, I contacted consultants whom friends and family helped me get hold of yet nothing.

Held deposits by Avis not released by the bank after several instructions to release the money. I opened an account with Discovery since they advertise it as an international bank. It's false advertising, absolutely no provision is made for people who are outside the country. No emails are possible to send as there is no information made available to clients. Consultants who were contacted by friends who attempted to call (one out of about ten) could not dial the international number until I shared information I got from an acquaintance of dialing 000 before the international code.

Terrible service all round, to this day no account has been given, no assistance has been received from the bank. What a disgrace!!!

Being abroad and no access to my funds as they disappeared with no explanation whatsoever!!!

Prior to leaving SA I had requested for a correct card, it was not delivered I was promised it would be couriered to my international address. Contact information was shared with the bank, nothing has happened to this day. The card that was sent was never delivered by DSV.

International contact number:

+***50 +***24