GN
Grant N

1 reviews | Active since Jun 2020

10 Jun 2020, 19:11

This is not a bank but a joke

Good Evening

I have been a loyal discovery bank client. My bank card was ****** and i had requested that my card be stopped and i was assisted by a very nice lady. After a week and 2 days of waiting for my new card i recieved my new card. Upon accessing this account it would seem that there were funds paid into this account that were not meant for me. The funds have not been spent and have not been used, Upon my phone call to Discovery Bank *****line i was made out to be a ***** and treated unfairly. I cannot make any payments to anyone and i cannot even transfer to a diffferent account they have closed all my accounts and advised me to wait for a answer, It is disgusting that i am being treated in this manner and will not be treated in this manner again i am therefore approaching the OBBSA for them to investigate as to why i am being treated with such malice and disgusting behaviour,

0
Replies (1)
Discovery Bank
Discovery Bank's reply23 Jun 2020, 15:18
Official
Hi Grant

Apologies for the delayed response. I've had a look at your account and I can see that your account is open and active. Please accept my apologies for the inconvenience caused.

Regards
AJ