GN
Grant N

1 reviews | Active since Oct 2020

13 Nov 2020, 01:57

*******

Worst bank of all time.

Number one they block your account for alleged theft they ask you to give an affidavit too advise the account is not involved in any sort of **** etc you do as told by their ***** division and nothing.

Number two they ask you to refund someone which is admitting to guilt and refuse to answer emails and or phone calls.

Complaint submitted with no reply.

They are a joke and should certainly pay attention to their banking clients especially seeing as they are new it’s a sad state of affairs.

0
Replies (4)
Discovery Bank
Discovery Bank's reply18 Nov 2020, 08:37
Official
Hi, Grant

We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We are currently leasing with our relevant department and will provide feedback. 

GN
Grant N's update26 Nov 2020, 12:03
Reviewer Update
Good day. No reply has been given. I get told by your department a case has been opened against me. Failure for them to note I plead guilty on the charges on the 5th of October 2020 therefore the complainant is not liable for a refund at this time. I received a suspended sentence for 5 years. I want this sorted. Discovery is withholding my money and therefore cannot continue having a hold. First they advise they want me too refund the complainant not it’s a different story.
GN
Grant N's update01 Dec 2020, 09:44
Reviewer Update
So now it’s quiet what is the point of having a complaints system if it cannot be used to its advantage. I have opened a civil case against discovery for slander and Crimen injuria.
Discovery Bank
Discovery Bank's reply01 Dec 2020, 12:49
Official
Hi, Grant

We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We have send a follow up with the relevant Department to provide feedback. Regards, Discovery Bank.