DH
Danica H
1 reviews | Active since Sept 2020
18 Sept 2020, 07:31
They should have never gotten a banking licence
Judging by the other reviews I am not alone. They claim to be the new age agile digital behavioural bank? Non of that. They cannot find my profile for 4 weeks, I cannot cancel my credit card. which was merged from the old Discovery Card service managed by FNB. Nothing. They are absolutely useless.
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Replies (1)
Discovery Bank's replyOfficial
18 Oct 2020, 22:10Hi Danica
Kindly accept our apologies for the delayed response.
I have investigated your closure request and our systems show that you account has been fully closed.
I do apologise for any inconveniences this could have caused you.
We are sad to see you leave, should you like to join Discovery Bank again, please download the Discovery Bank App and add a Discovery Bank account.
Should you require any further assistance, please feel free to contact us on ***.
Regards
Girshwin
Kindly accept our apologies for the delayed response.
I have investigated your closure request and our systems show that you account has been fully closed.
I do apologise for any inconveniences this could have caused you.
We are sad to see you leave, should you like to join Discovery Bank again, please download the Discovery Bank App and add a Discovery Bank account.
Should you require any further assistance, please feel free to contact us on ***.
Regards
Girshwin
Discovery Bank's reply18 Oct 2020, 22:10
Official
Hi Danica
Kindly accept our apologies for the delayed response.
I have investigated your closure request and our systems show that you account has been fully closed.
I do apologise for any inconveniences this could have caused you.
We are sad to see you leave, should you like to join Discovery Bank again, please download the Discovery Bank App and add a Discovery Bank account.
Should you require any further assistance, please feel free to contact us on ***.
Regards
Girshwin
Kindly accept our apologies for the delayed response.
I have investigated your closure request and our systems show that you account has been fully closed.
I do apologise for any inconveniences this could have caused you.
We are sad to see you leave, should you like to join Discovery Bank again, please download the Discovery Bank App and add a Discovery Bank account.
Should you require any further assistance, please feel free to contact us on ***.
Regards
Girshwin