GF
G. F.

1 reviews | Active since Jan 2014

30 Sept 2023, 16:13

THEY DON'T LET YOU LOGIN TO YOUR ACCOUNT!

Takes forever to login to app. Need to put in login details four times. Then the app bombs out. Have to re install app still can't login. Cannot login to website without also logging into app.

DISCOVERY DO SOMETING ABOUT THIS!

0
Replies (2)
Discovery Bank
Discovery Bank's reply30 Sept 2023, 17:05
Official
Hi Geoffrey 

There is no  known issue with the login process, please check your internet connection, try switching between WI-FI and mobile data, also ensure that you are using the correct login details at all times and then try again. 

Regards, 
Palehelo 
GF
G. F.'s update06 Oct 2023, 15:10
Reviewer Update
Now you do have a known issue.
There is no issue with internet access or login details. All other apps work fine