They don't give a **** about clients - worst service I've ever experienced

<p>This review is going to be pointless because nothing ever changes in corporate South Africa.<br />You get *****ed around as a customer and then told "you're valued", or "we sincerely apologise" or whatever other insincere rhetoric that they copy and paste into emails or call-centre scripts.<br /><br />I'm going to cancel all 5 of my Discovery products, and never sell them to my own personal clients (I'm a Certified Financial Planner), I'm going to share my story of consistent poor service and lack of giving a **** that Discovery seems to pride itself on. I doubt it will change anything, but I'm going to do it anyway. Hopefully somebody influential at the business hears about it and fires the *********** staff that work there.</p> <p> </p> <p>They flaunt their "platinum status" cardholder marketing around as if it's something spectacular, while it's dog-**** covered in glitter ...</p> <p>Pathetic and borderline immoral to charge fees for such poor service.</p>