1 reviews | Active since Apr 2023
They blocked my account with my money inside and they don't want to open it. IT IS BEEN A YEAR NOW
I have been a loyal customer for Discovery bank for a while now but I'm very much disappointed with this bank. It has been a year since my account has been blocked without contacting me or even updating me. My account has funds and failing to access or do anything. I'm a responsible father who has a baby whom I must support, but my funds are with Discovery Bank. I am angry cause this service is very bad. A whole 1 year without getting help, this means unprofessional service from the Discovery banking team.
I'm in need of this funds.
I'm someone who is very interested in learning about trading so that I can eventually earn passive income through online trading. Around July, I came across someone on Facebook who claimed to be a trader. We started chatting, and he explained how he makes profits from trading. However, I found his trading methods difficult to understand. He suggested I watch some YouTube videos, which I did, but I still found the concepts confusing.
As we continued chatting, I asked him if he trades on behalf of others. He said yes, but mentioned that profits would be split 50/50 as his commission. I told him I would arrange some money by the end of the month and get back to him. Eventually, I managed to get some USDT and transferred it to his Binance wallet. I trusted him blindly and hoped for a smooth and honest partnership.
From then on, he started trading for me and was regularly depositing profits into my account. Everything seemed fine until Friday, 2nd February, when another deposit was made. Shortly after, Discovery Bank froze my account and flagged the transaction as *****ulent.
I was completely shocked, especially since all previous transactions went through without any problems. I’ve tried reaching out to both the bank and the trader’s Facebook page and telegram account for clarity, but I haven’t received any helpful response. A few days later, I realized his Facebook page and telegram had been deactivated or removed — it no longer appears on my friends list.
This whole situation has been frustrating and confusing. I genuinely didn’t expect anything like this and had no idea that the arrangement could turn out to be a red flag.
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
I have reached out to the ***** team for more context on your case and will revert with feedback as soon as I have it.
Thank you for your patience and understanding.
Kind regards,
Nosisa
I have reached out to the ***** team for more context on your case and will revert with feedback as soon as I have it.
Thank you for your patience and understanding.
Kind regards,
Nosisa
Sorry for the delay in responding to you.
The ***** team advised that you were using the account for trading.
They then asked you to provide them with proof of this and you could not provide the proof.
The account was also reported to have received ********** funds from Capitec and you could still not provide them with proof as to what the funds were intended for.
Our ***** team then advised you that the account would remain locked and the funds will be returned to Capitec as you could not account for the funds.
I hope the above is in order.
Kind regards,
Nosisa
Sorry for the delay in responding to you.
The ***** team advised that you were using the account for trading.
They then asked you to provide them with proof of this and you could not provide the proof.
The account was also reported to have received ********** funds from Capitec and you could still not provide them with proof as to what the funds were intended for.
Our ***** team then advised you that the account would remain locked and the funds will be returned to Capitec as you could not account for the funds.
I hope the above is in order.
Kind regards,
Nosisa
