PP
Pranam P
1 reviews | Active since Oct 2011
26 Sept 2023, 12:29
They are useless
This bank is useless. I can't log in to the website because their facial recognition software is useless. I called the call centre and apparently "they're having an issue" so they can't help me, so their service agents and IT are useless. Please disable your useless facial recognition on my account. What's the point of having money if I cannot access it? AND NO, I WANT TO LOG IN TO THE WEBSITE. NOT THE APP
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Replies (1)
Discovery Bank's replyOfficial
26 Sept 2023, 17:56Hi Pranam
Thanks for reaching out to us.
If you want to manually log in onto your banking app without being required to take a selfie, you can do this by disabling the feature on your phone.
Kind regards
Nkhensani
Thanks for reaching out to us.
If you want to manually log in onto your banking app without being required to take a selfie, you can do this by disabling the feature on your phone.
Kind regards
Nkhensani
Discovery Bank's reply26 Sept 2023, 17:56
Official
Hi Pranam
Thanks for reaching out to us.
If you want to manually log in onto your banking app without being required to take a selfie, you can do this by disabling the feature on your phone.
Kind regards
Nkhensani
Thanks for reaching out to us.
If you want to manually log in onto your banking app without being required to take a selfie, you can do this by disabling the feature on your phone.
Kind regards
Nkhensani