TM
Tshego-entle Mbatsane

1 reviews | Active since Dec 2018

03 Dec 2024, 12:04

The worst have so many regrets joining the bank

So y'all didn't care about verifying my account before i transferred, now that i have money in the account my account is locked and i cant use my own money, How can the account be locked with my money in it what i am i no supposed to do to access the money in the account

0
Replies (2)
Discovery Bank
Discovery Bank's reply04 Dec 2024, 08:58
Official
Hi Tshego-entle

Thank you for reaching out to us. 

You need to complete your proof of address actions on your Discovery Bank app. Please kindly go to the "Home" page of your bank app, there would be "Outstanding Actions" that you would need to complete.

Should you need further assistance regarding this please contact our toll free number ***. 

Kind regards,
Mpho. 
TM
Tshego-entle Mbatsane's update10 Dec 2024, 09:39
Reviewer Update
The reason why i am complaining is because i have already done that and called several times for the issue to be resolved and its still not resolved in any how, its been 7 good days now