PN
Paballo N

1 reviews | Active since Mar 2019

08 Mar 2021, 07:40

the worst banking services ever existed in south Africa worse than VBS

hi am writing this for the fourth time and hope this time it will be resolved. i used to have a discovery card on my FNB portal linked to my fnb account because it was easy and transparent.

by then this card was part of my FNB cards as it appeared on my FNB PORTAL but then it disappeared without a notice and i decided to cancel the card on the Discovery platform because i did not see how i was going to use the card since i couldn't even do direct deposit to my card as well .

i am now charged for a card that i canceled since it moved away from the FNB and this is a ***** by the bank if you can notice i dont even have an account NUMBER FOR this bank but you keep charging me..

Please cancel my card and reverse all those charges you put every month since you moved away from FNB without informing property so that i can make ways for my self to adapt to your systems.

there was not even a notice that i will not see the card on my fnb portal anymore

you don't even reply email because you are just busy ****ing people. this bank need to be reported to ombudsman for the its concept of making money without service

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Replies (1)
PN
Paballo N's update08 Mar 2021, 08:24
Reviewer Update
the problem with this bank is laying and this is one of the strategic competency they are using to **** clients. if i may ask what are you going to investigate because firstly , you don't seem to be interested of my details or are you going to investigate in general and use your stupid response mechanism to overgeneralized as if you are talking to everyone.

secondly , you have staff that is not allowed to help people that is why no emails for correspondence because that way its easy to track who was helping before . but because you are a bank that doesn't help people you don't want to be accountable .

your response is general sibongile provide your details if indeed you are going to help . i am current suffering because of your stupid bank charges for a facility i am not using and you are sitting there telling me that you will be investigating , how many people have you said that to. you are a shame